One patient record, from reception to discharge
Ezitech Hospital Management connects registration, OPD, wards, laboratory, pharmacy, radiology and billing, so the chart, the report and the bill are describing the same patient at the same moment.
- Analyser and PACS interfacing
- Panel and insurance billing built in
- Cloud or inside your own network
Built for multi-specialty hospitals, clinic chains, diagnostic labs and specialty centres
The delay is almost never clinical. It’s the twenty minutes between departments.
Patients experience a hospital as one place. Most hospital software makes them experience it as six separate ones.
The file moves slower than the patient
Registration, OPD, lab and pharmacy each hold a piece of the record. A consultant waits for a result that was printed forty minutes ago in another building.
Discharge takes three hours
Ward charges, pharmacy issues, tests and doctor fees are gathered from four counters by hand. The bed stays blocked while somebody assembles a bill.
Nobody knows what a case actually costs
Revenue is visible; consumption isn’t. Without tying consumables, theatre time and bed days to a case, margin on a panel contract is a guess.
One patient record. Every department writes to it.
A validated lab result posts to the chart, the consultant’s worklist and the bill in the same instant. Ward charges accrue as care is given instead of being collected at discharge, pharmacy issues deduct stock and attach to the case, and the discharge summary assembles itself from what was actually recorded.
Nine modules covering the whole patient journey
Go live department by department. OPD, pharmacy and billing first is the usual order, and each stabilises before the next begins.
Registration & Appointments
MRN generation, walk-in and scheduled appointments, consultant availability, token queues, and full patient history retrieved from a phone number.
- MRN
- Appointments
- Token queue
- History search
OPD & Consultation
Consultant worklists, structured clinical notes, vitals, diagnosis coding, prescriptions and follow-up scheduling from one screen.
- Worklists
- Clinical notes
- Vitals
- Prescriptions
IPD & Ward Management
Admission, bed allocation and transfers, nursing charts, doctor rounds, charges accruing automatically by the day, and discharge summaries.
- Bed board
- Transfers
- Nursing chart
- Rounds
- Discharge
Laboratory (LIS)
Barcoded sample collection, analyser interfacing, pathologist validation, critical-value alerts and reports delivered to the patient directly.
- Barcode samples
- Analyser link
- Validation
- Critical alerts
Pharmacy
In-house and retail pharmacy with batch and expiry control, ward indents, dispensing against prescription and automatic stock deduction.
- Batch & expiry
- Ward indent
- Dispensing
- Auto stock
Radiology (RIS)
Modality worklists, study scheduling, structured reporting templates, and images available beside the report on the same patient record.
- Modality worklist
- Templates
- PACS link
- Report delivery
Billing & Panels
Package and item billing, panel and insurance claims, approval-gated discounts, advances, and a discharge bill built from actual activity.
- Package billing
- Panels
- Claims
- Advances
- Approvals
Operation Theatre
OT scheduling, surgeon and anaesthetist allocation, consumable and implant recording, and costing captured per case rather than per month.
- OT schedule
- Consumables
- Implants
- Case costing
Reports & MIS
Occupancy, average length of stay, department revenue, consultant activity, laboratory turnaround times and profitability per case.
- Occupancy
- ALOS
- Dept revenue
- Turnaround
Three things that change what a shift feels like
Clinical quality is your work. These three are where software either helps or gets in the way.
The report reaches the consultant, not the corridor
A sample is barcoded at collection, tracked through the analyser, validated by a pathologist and posted straight to the patient’s chart and the ordering consultant’s worklist. Nobody carries a printout across the building, and nobody rings the lab to ask.
The bill is finished before the bed is
Ward charges, pharmacy issues, tests, procedures and consultant fees post to the case as they happen. At discharge there is nothing left to collect: the bill already exists, itemised, with panel deductions and advances applied.
You can finally see what a case actually costs
Every consumable issued, test performed, bed day used and hour of theatre time attaches to the case rather than to a department budget. Margin becomes visible per procedure, per consultant and per panel. While there is still time to renegotiate.
The medicine doesn’t change. The waiting does.
Four changes hospital administrators report first, measured against the same wards a quarter earlier.
How a hospital goes live without stopping
Nothing goes live everywhere at once. Departments stabilise one at a time, with our people on site across all shifts.
Department walk
We follow a real patient through reception, OPD, lab, pharmacy and billing, marking every point where the record stops moving.
1 weekClinical & billing blueprint
Service masters, tariffs, panels, packages, clinical templates and role definitions written down and signed off before configuration begins.
1 to 2 weeksConfigure & interface
Modules configured, analysers and imaging modalities interfaced, tariffs and panel rules loaded, forms built from your existing paperwork.
3 to 6 weeksDepartment pilot
OPD and pharmacy go live first, then laboratory, then wards. Each department settles before the next one begins.
2 to 3 weeksFull go-live & support
Remaining departments live with our team present across all shifts, then a support agreement with defined response times.
OngoingTypical timeline: 10 to 16 weeks for a full hospital. A single-specialty clinic or a diagnostic centre is usually live in four to six weeks.
Configured for the kind of facility you actually run
A diagnostic lab and a 200-bed teaching hospital share a patient record and almost nothing else.
Multi-Specialty Hospitals
Many departments, panels and shifts, with occupancy, turnaround and case costing rolled up to the board.
Clinic Chains
Shared patient records across branches, consultant rosters, appointment load balancing and consolidated revenue reporting.
Diagnostic Laboratories
Barcoded sample flow, analyser interfacing, home collection, franchise collection points and direct report delivery.
Specialty Centres
Cardiac, eye, maternity and dental workflows with their own clinical templates and procedure packages.
Nursing Homes & Day Care
Short-stay admissions, day-case procedures and a simplified ward charge structure that matches how you actually bill.
Teaching Hospitals
Resident rotations, supervised documentation, and research-grade data extraction with consent tracked against each record.
It has to talk to the machines, the panels and the regulator
Analysers, imaging modalities, insurance panels and health authority reporting all expect their own formats. We connect the ones you deal with and expose HL7, FHIR and REST for the rest.
Ask about a specific integrationPatient data deserves stricter handling than business data
Access is narrow by default, every look is recorded, and the hosting decision stays yours.
Role-based clinical access
A nurse, a consultant, a lab technician and an accounts clerk each see exactly the slice their role requires and nothing beyond it.
Complete audit trail
Every view, edit, print and export of a patient record is logged with user, timestamp and workstation.
Cloud or inside your network
Full on-premise deployment where policy or regulation requires patient data to remain within the facility.
Backups & continuity
Automated backups with tested restores, and a documented procedure for continuing to admit and treat during an outage.
Pick the scope. We’ll price it in writing.
Hospital pricing follows bed count, department count and how many analysers and modalities need interfacing, so we quote after walking the floor.
Essentials
A clinic, polyclinic or standalone diagnostic centre.
- Registration, appointments and OPD
- Billing with receipts and daily collection
- Pharmacy or laboratory module
- Patient data migration
- On-site training, email support
Growth
Hospitals of roughly 20 to 150 beds.
- Everything in Essentials, plus:
- IPD, ward and bed management
- Laboratory with analyser interfacing
- Radiology, operation theatre and case costing
- Panel and insurance claim handling
- Ward tablet app and a dedicated project manager
Enterprise
Multi-facility groups and teaching hospitals.
- Everything in Growth, plus:
- Multi-facility consolidation and shared MRN
- HL7 / FHIR interoperability
- On-premise or private-cloud deployment
- Custom clinical modules and research extracts
- Priority SLA with a named support engineer
You own your patient data and the licence to your build. It exports in full at any time, and we charge nothing per patient.
Questions we get on the first call
Ten to sixteen weeks for a full multi-department hospital, and four to six for a clinic or diagnostic centre. The variables are how many analysers and modalities need interfacing, how complex your tariff and panel structure is, and how much historical patient data you want migrated.
In most cases, yes. Analysers that speak HL7 or ASTM connect bidirectionally, so orders go out and results come back without transcription. Imaging modalities connect via worklist and PACS links. During discovery we list your specific machines and confirm which are supported before anything is committed.
That is how we prefer to do it. OPD, pharmacy and billing usually go first because they touch the most patients, then laboratory, then wards and theatre. Each department stabilises with our team on site before the next begins, which keeps risk contained to one area at a time.
Yes. Panel tariffs, package rates, co-payment rules, covered and non-covered item lists, pre-authorisation tracking and claim file generation are all standard. The discharge bill separates the panel’s share from the patient’s automatically rather than leaving it to the billing clerk.
Wherever you require. It can be hosted by us, on your own cloud account, or entirely on servers inside the hospital with no external dependency. The software is identical in each case: only the hosting, backup and network responsibilities differ.
No, and a system that requires it usually fails. Clinical notes use structured templates per specialty with favourites, previous-visit copy-forward and dictation support, so a routine follow-up is a few taps. Consultants who prefer to write can still write; the structured fields are what the reports need, not the whole note.
With on-premise deployment the hospital runs on its own network and an internet outage changes nothing. With cloud hosting we configure a local fallback for registration and billing so patients can still be admitted and charged, and the queue syncs when connectivity returns.
A hypercare period with the same team that built the system, on site across all shifts including nights, because that is when unfamiliar situations arise. After that you move to a support agreement with defined response times, a named engineer and a change request process.
Bring us your slowest discharge
Pick the case that took three hours to clear, or the report that reached the consultant too late to matter. We’ll walk that exact journey through the system in 30 minutes.