Software for retail and ecommerce
Ezitech builds cloud POS, inventory and ecommerce systems for shops, chains and online sellers in Pakistan. One stock figure, one price list, one view of the day's takings.
Most retailers do not have a software problem. They have four.
Nobody agrees on what is actually in stock
The shop floor says one thing, the warehouse says another, and the online store keeps selling what was sold this morning.
The counter slows down at exactly the wrong time
Legacy billing software built for one till does not cope with a queue, a return and a panel customer at the same time.
Every branch closes its own day
Sales arrive as separate files. Consolidation happens at month end, which is far too late to act on.
Purchasing runs on instinct
Fast movers run out and slow movers tie up cash, because nobody has demand history in a usable shape.
What the four problems have in common
Every one of them is a disagreement about a number. The shelf says one thing, the system says another, the branch says a third, and the purchase order is written from whichever the buyer trusts most that morning. Once the stock figure stops being true, everything downstream inherits the error. Reorder points fire late. Promotions sell things you do not have. Shrinkage hides inside the gap because nobody can tell the difference between theft and a counting mistake. Fixing the count is not a feature; it is the foundation the rest of the system stands on.What we build for retail
Billing that works across counters and branches, with the day's numbers visible while the day is still running.
One stock figure across shop, warehouse and online, with reorder points that reflect what actually sells.
When the workflow at your counter does not match an off-the-shelf till.
Customer and field-sales apps connected to the same stock and price list.
Worth reading before you commit
Five questions to settle before you buy
Retail software demos are given on a fast connection with clean data. Your shop is neither. Settle these before you sign, whoever you buy from.- What happens when the internet drops? The counter cannot stop. Ask specifically whether billing continues offline and how it reconciles when the connection returns — not whether the system is cloud-based.
- How do returns, exchanges and damaged stock move? Most demos skip this, and it is exactly where stock accuracy dies. Walk through a return, a partial exchange and a write-off before you decide.
- One stock figure, or several? If you also sell online, decide whether the store reads the same stock as the counter. Two separate numbers means overselling, and overselling costs more than the software.
- What do your supplier terms really look like? Tiered rates, credit periods, partial deliveries and returns to supplier. Purchase modules are usually built for the simple case.
- Does FBR POS invoicing apply to you? Confirm your obligation before the build, not after. Integration is a scoped piece of work, not a setting to switch on at the end.
Where retail rollouts actually break
Almost never on features. Nearly always on these four. Opening stockThe number you start with decides whether anyone trusts the system
A physical count before go-live is tedious and non-negotiable. Start with a figure staff know is wrong and they will keep their own parallel record, which defeats the entire exercise. CodesSKUs and barcodes need a rule, not a habit
Variants, loose items, weight-based goods and the same product from two suppliers. Agree the coding scheme before data entry starts, because renaming ten thousand items later is its own project. Counter speedIf billing gets slower, staff route around it
A cashier under a queue will find the fastest path, including not using the system properly. Measure the time to complete a normal sale and treat a regression as a defect. Day endClosing has to be quicker than before, on day one
Multi-branch consolidation is the point where a rollout either proves itself or turns into a spreadsheet again.If you also sell online
The counter and the online store are the same business and should read the same stock. The platform decision comes first, and it is mostly a question of how much you intend to customise.- Shopify vs WooCommerce vs custom — which platform suits which kind of catalogue.
- Ecommerce SEO for Pakistani stores — getting product pages found.
- Email marketing for ecommerce — the cheapest repeat-purchase channel you already own.
- Meta ads for local businesses — paid reach for a shop with a catchment area.
- Progressive web app vs native app — whether your store needs an app at all.
How a rollout runs with us
Scope in writing first, then one branch live before the rest. Stock is counted and migrated with you, not around you. Counter staff are trained on the flow they already use, so the first busy hour is not the first test.
What it costs
Retail software spans a wide range because a single-counter shop and a six-branch chain with an online store are not the same project. A configured point of sale with inventory generally sits in the custom web application band; add branches, an online store reading the same stock, or supplier and accounting integrations, and it moves up. The figures that move a retail quote most are branch count, integration count, and whether the counter must work offline. Catalogue size matters far less than people expect. Plan for the running year too. Our cost guides put a system with several integrations at 20 to 30 percent of its build price per year — retail sits at the higher end of that range precisely because it has more moving parts touching more external systems. See the full cost guidesTell us where the stock figure stops being true.
Pick the scope. We will price it in writing.