Software for property businesses
Property software that keeps up with the deal
Property in Pakistan runs on instalment plans, file transfers, token money and a lot of trust. The software sold to the sector mostly ignores all of that and offers a listing page with a contact form. We build for the actual business: the ledger, the file, the agent commission and the customer who wants to know what they have paid without phoning the office.
- Instalment plans, transfers and dues handled properly
- Agents work from a phone, because that is where they are
- Your customer data stays yours and exportable
The problem
Three places property businesses lose money without noticing
None of these show up as a loss in the accounts. They show up as deals that went quiet and customers who did not come back.
Leads die in a group chat
An enquiry arrives, gets forwarded to a group, and two agents either both call or neither does. Nobody can say which marketing spend produced which sale, so next month the budget is set by feel.
The ledger lives on one laptop
Instalments, surcharges, part payments and transfers tracked in a spreadsheet that one person maintains. When that file is wrong, the argument with the customer is unwinnable, because there is no second record to check against.
Customers phone to ask what they paid
Every one of those calls costs staff time and slightly reduces confidence. A buyer who can see their own schedule and receipts at any hour stops calling and starts trusting the process.
What you receive
Built around the file, the ledger and the agent
Property and listing portal
Your own searchable inventory with photos, location, size, price and availability, filtered the way buyers actually search. Listings stay accurate because they come from the same record the sales team works in, not a separate upload.
Agent and lead CRM
Every enquiry captured with its source, assigned to one named agent with a response deadline, and followed through a pipeline. Managers can see which agent is sitting on leads and which channel is producing them.
File and instalment management
Booking, down payment, instalment schedule, surcharges on late payment, part payments, and transfer of a file to a new owner with the history intact. The ledger the business actually runs on, in one place with an audit trail.
Customer self service
A login where a buyer sees their schedule, what they have paid, what is due next and their receipts, and can upload proof of a bank transfer. Most of the calls your office takes today are answered by this screen.
Rent, maintenance and society dues
Recurring billing, reminders, receipts and arrears for rentals or a managed society, with maintenance complaints logged and tracked to closure rather than lost in a phone call to the guard office.
Commission and payouts
Commission calculated per deal against your own rules, split where a deal is shared, held until the condition is met, and recorded when paid. This is the reporting agents ask for first and dispute least once it exists.
How it runs
The ledger comes first, because everything else depends on it
Understand the book, week 1
We sit with whoever maintains the payment records and follow one file from booking to transfer. Every business has its own rules about surcharges, discounts and what counts as a confirmed booking, and those rules are the specification.
Data and structure, weeks 2 and 3
Existing records are cleaned and imported, with differences reported back to you rather than silently corrected. Import usually finds duplicate files and payments recorded against the wrong plot, which is worth knowing on its own.
Build and pilot
Ledger and CRM first, then the customer portal, then the extras. A small group of agents uses it on live deals while the old process continues, so problems surface while there is still a fallback.
Train and go live
Training is short and done on the phone screen the agents will actually use. Office staff get a longer session on the ledger, because that is where accuracy matters most and where mistakes are expensive.
Worth knowing
Four things we tell every property client early
Usually in the first meeting, because two of them change what gets built.
Your customer list is the asset
Not the website. If your enquiry history sits inside somebody else’s platform and cannot be exported, you are renting the most valuable thing your business owns. Insist on export, and check it works before you depend on it.
Proof of payment matters more than a payment gateway
Large property payments move by bank transfer and pay order, not by card. What actually helps is a clean way to upload proof, match it against the right instalment, and issue a receipt the same day. Gateways can come later.
Agents abandon anything that slows a call
An agent on site with a buyer will not open a form with twenty fields. Capture the minimum during the call and let the rest be completed later, or the CRM will be filled in at the end of the week from memory, which is the same as not having one.
Portal listings are a channel, not a system
Posting to the big property portals brings enquiries and that is worth doing. It does not manage your files, your instalments or your commissions, and treating a portal account as your business system is how records end up scattered.
Questions
What property businesses ask before starting
How much does a property system cost?
A listing site with an enquiry pipeline typically runs 300,000 to 700,000 PKR. A full system with file and instalment management, a customer portal and commission tracking is usually 1,200,000 to 3,500,000 PKR, depending on how complicated your payment rules are.
Can it handle society files and instalment plans?
Yes, and that is normally the core of the build. Schedules of any length, down payment and possession charges, surcharges on late payment, part payments, merges and file transfer with the payment history carried across.
Can it publish to property portals?
Where a portal offers a supported feed or API we connect to it so a listing is entered once. Where one does not, we keep the listing export ready so posting stays quick. We check what is currently available for each portal before promising it.
Do agents get a mobile app?
Most clients start with a mobile web version, which needs no install and updates instantly. A native app is worth the extra cost once agents need offline access or push notifications, and it is easy to add afterwards.
Where is our data stored?
Wherever you decide. Local hosting in Pakistan, your own cloud account, or ours. The account is in your company name either way, and a full export is available at any time without asking us for it.
Start here
Tell us how a file moves through your office
From the first enquiry to the last instalment, including who maintains the ledger and what happens when a buyer sells before completion. That is enough for us to say what would help most and what it would cost to build.