Your customers write "bhai order kab aye ga?" and send Urdu voice notes. Most AI tools are built for English. We build chatbots, voice agents and analytics that understand Urdu, Roman Urdu and the mixed language your customers actually use.
Ezitech builds Urdu and Roman Urdu AI solutions in Rawalpindi, Pakistan. These include chatbots and WhatsApp bots that reply in Urdu, Roman Urdu or English, voice agents that answer customer calls in Urdu, Urdu speech-to-text, Urdu document OCR, and sentiment analysis of Urdu and Roman Urdu reviews and social media comments.
AI that reads, listens and replies the way your customers actually communicate.
Website and WhatsApp bots that understand spellings like kya, kia and kiya, and reply in the customer's style.
AI that answers or makes calls in natural Urdu for order confirmation, reminders, surveys and basic support.
Transcribe calls, meetings, interviews and WhatsApp voice notes in Urdu and mixed English.
Group thousands of Urdu and Roman Urdu reviews, comments and tickets by topic and mood.
For banks, telecoms, fintechs, e-commerce brands, hospitals, government and NGO programs whose customers prefer Urdu.
We understand the language, the tone and the culture, not just the grammar.
Spelling normalisation for variations, mixed English and common short forms.
From chatbot and voice agent to the CRM and dashboards behind them.
We test your real messages and recordings and share measured accuracy before you commit.
Real samples, the right model, and native-speaker testing.
We gather real customer messages and calls, with your permission, to learn your customers' vocabulary.
We test leading language and speech models on your samples and pick the best one for Urdu.
Normalisation for spelling variations, mixed English and short forms, then native-speaker review of tone.
New phrases and missed questions are added every month.
How Ezitech has applied AI and automation for clients across healthcare, retail, education and more.
Consistent delivery, long-term client relationships and technology that keeps performing after launch.
person team.
ready software products.
industries we build for.
years of experience.
Every project begins with a free consultation and a fixed quote. The Urdu AI demo is free. Tell us what you need on WhatsApp and we will send a written quote.
A working demo on your own messages or calls.
One channel, trained on your data.
Chat, voice and analytics together.
Yes. Modern language models understand Roman Urdu well, and Ezitech adds spelling normalisation and testing on real Pakistani messages to make answers reliable.
Yes. The bot can reply in Urdu script, Roman Urdu or English, and can match whatever the customer used.
Yes. Ezitech builds Urdu voice agents for tasks like order confirmation, appointment reminders and surveys. Calls can be passed to a human agent at any time.
Accuracy depends on audio quality, accent and background noise. We test your real recordings before the project starts and share the measured accuracy.
Yes. We group Urdu and Roman Urdu comments, reviews and complaints by topic and sentiment and show the results in a dashboard.
Some models handle these languages. We test your samples and tell you honestly what accuracy to expect before you commit.
Send us 20 real customer messages or a few call recordings. We will build a demo that answers them in Urdu or Roman Urdu.