We build custom AI chatbots trained on your documents, products and policies, so customers get accurate answers in seconds, at any hour, and your team only handles the conversations that need a human.
Ezitech is a software house in Rawalpindi, Pakistan, that builds custom AI chatbots for businesses. Our chatbots run on large language models such as GPT, Claude and Gemini, are trained on your own data, and connect to your website, mobile app, CRM or helpdesk. Ezitech has been building software in Rawalpindi since 2015.
One chatbot can take the repeated questions off your team, on your website, app or helpdesk.
Answer FAQs, track orders, process returns and hand complex cases to a human agent with the full chat history.
Qualify visitors, recommend products, book meetings and push leads straight into your CRM.
Let staff ask about HR policies, SOPs and product manuals instead of searching shared drives.
Clinics, salons, schools and real estate offices take bookings without phone calls.
Built for e-commerce stores, clinics, schools, real estate agencies, banks and SaaS companies that get the same 50 questions every day.
Building software in Rawalpindi since 2015.
Private deployments, role-based access, and no training of public models on your data.
The bot knows when to stop and pass the chat to your team.
Chatbot, website, app and CRM integration are built by the same team.
A tested chatbot live in 2 to 6 weeks, answering from your facts, not guesses.
We study your top customer questions, your data sources and the systems the bot must connect to.
We clean and structure your documents and connect them through retrieval (RAG), so the bot answers from your content.
Chat widget, app SDK or helpdesk plugin plus CRM and order integrations, tested with hundreds of real questions.
A dashboard shows what users ask, where the bot fails and when it hands over. We tune it every month.
How Ezitech has applied AI and automation for clients across healthcare, retail, education and more.
Consistent delivery, long-term client relationships and technology that keeps performing after launch.
person team.
ready software products.
industries we build for.
years of experience.
Every project begins with a free consultation and a fixed quote. Tell us what you need on WhatsApp and we will send a written quote.
FAQ and support bot on your website.
Integrated with your CRM or order system.
Multiple channels, private hosting and SLA.
The price depends on scope. Bots with CRM, order or payment integrations cost more because of extra development and testing. Ezitech gives a fixed quote after a free discovery call.
A basic support chatbot takes 2 to 3 weeks. A chatbot with integrations, human handover and analytics takes 4 to 6 weeks.
We use retrieval (RAG), so the bot answers only from your approved content. We test it with real customer questions before launch, and it hands the chat to a human when it is not confident.
Yes. Ezitech builds chatbots that understand and reply in English, Urdu, Roman Urdu and mixed language, which is how most Pakistani customers type.
Yes. We can host the chatbot on your own servers or a private cloud, restrict who can access what, and use API settings that stop providers from training on your data.
Your website, Android and iOS apps, WhatsApp, Facebook Messenger, Instagram, and helpdesks such as Zendesk or Freshdesk.
Yes. We monitor conversations, update the knowledge base and improve answers every month under a support plan.
Yes. Ezitech works over video calls and schedules meetings in your time zone.
Share your top 20 customer questions. We will show you how a chatbot would answer them, free.