CRM software price in Pakistan for small businesses

CRM software from Ezitech comes as a ready CRM set up for your business, or a custom CRM built around your own sales process. A CRM keeps every lead, call, WhatsApp enquiry and follow-up in one place, so your team stops losing customers to forgotten callbacks.

We are a software house in Pakistan, founded in 2015 and registered with the Pakistan Software Export Board. We work with businesses across Pakistan: most meetings happen on WhatsApp or Google Meet, and the scope, price and delivery date are confirmed in writing before you pay.

CRM software prices

Our ready CRM is one of the ready Ezitech software modules. It is adjusted to your business and ready to use in 2 to 3 days.

Custom CRM: quoted in writing. For businesses whose sales or service process does not fit a ready CRM, such as multi-step approvals, your own commission rules or links to an existing ERP. See custom software development.

Need a website as well? Our Business website package includes the website, a basic online store and one ready software module such as CRM. See all website and software packages.

What changes the price of a CRM

• Number of users and branches. More staff logins and branches move you to a bigger package.
• Lead sources. Website forms, Facebook and Instagram lead forms, WhatsApp and phone calls each need to be connected or given a quick way to log. Running a call center or helpdesk? See call center CRM software. Running an institute or academy? See education CRM. Running a travel or Umrah agency? See travel agency CRM.
• Your own fields and stages. A ready CRM uses standard stages. Your own fields, screens and reports are part of the Business package, and complex workflows are custom work.
• Integrations. Links to billing, accounting, POS or an ERP add work, and each one is listed in the scope.
• Third-party charges. WhatsApp Business messaging fees and SMS charges are paid by you, separate from the software price. See what WhatsApp Business API messages cost in Pakistan.
• Foreign CRM subscriptions. Zoho, HubSpot and Odoo bill per user in US dollars. Compare Zoho vs HubSpot vs Odoo prices in Pakistan.

What a CRM should do for a small business

• Capture every lead with its source, so you know which ads and pages bring customers. See how a lead management system works.
• Assign it fast. The salesperson who calls back first usually wins, so new leads are assigned and the owner is notified.
• Remind the team to follow up with a next action date on every lead, instead of relying on memory.
• Show the pipeline: new, contacted, meeting, quotation sent, won or lost.
• Keep the history of notes, calls, tasks and meetings on one customer record.
• Report leads by source and results by salesperson, at the end of each day or week.

Keep it simple. A CRM with nine required fields to log one call means calls do not get logged. The best CRM is the fastest way for a salesperson to find a client, a price and the last conversation.

CRM software for real estate

Property sales in Pakistan run on phone calls, site visits and WhatsApp, and most property is sold on instalments. A real estate CRM has to track plot or unit inventory, payment schedules per buyer, overdue amounts, file transfers and dealer commission, as well as leads. Our real estate CRM guide explains what to test in a demo before you buy.

CRM software for call centers and support desks

A call center or complaint desk needs a CRM that works like a ticket system. Every call or message gets a number, category and priority, is assigned to an agent or field worker, and is timed against a target. Supervisors see open, late and closed tickets, and the customer can be told the status.

This is how our team built SMART CMS for Military Engineer Services: complaints come in through the web, a facilitation centre, a mobile app or WhatsApp, and officers receive a workload report on WhatsApp every night.

Work our team has delivered

More projects on our case studies page.

Questions about CRM software

How much does CRM software cost in Pakistan?

With Ezitech, a ready CRM set up for your business comes as a one-time package for 1 branch and up to 3 staff logins, or a larger package for more branches and staff, confirmed in writing after a free demo. A custom CRM is quoted in writing after a free consultation. WhatsApp messaging fees are third-party charges and are paid separately.

Which CRM software is best for a small business?

The one your team will open every day. Look for quick lead entry, follow-up reminders, a simple pipeline and a screen that works on a phone. Start with a small set of fields and add more once the team uses it.

Can the CRM capture leads from WhatsApp and Facebook?

They can be connected as part of the setup. Website forms and Facebook or Instagram lead forms are linked where the source allows it, and each connection is listed and priced in the written scope. WhatsApp enquiries can be logged as new leads by your team. If you want WhatsApp conversations answered and recorded automatically, see our WhatsApp AI chatbotwith a one-time setup and a small monthly plan.

Do you have CRM software for real estate?

Yes. Property agencies and housing societies need instalment plans, file transfers, plot inventory and dealer commission, which generic CRMs miss. Read our real estate CRM guide and the Nest City case study.

Can a call center or support desk use your CRM?

Yes. For a call center or complaint desk we set the CRM up as a ticket system: each call gets a number, category, priority, owner and target time, and supervisors see what is late. Connecting your phone system is priced in the scope if it offers an API.

Does the CRM work on mobile phones?

Yes. Our ready software works on laptops and mobile phones, so sales staff can update a lead from a site visit or a client meeting.